RE: World Trade Center Insurance Claim “…given your phenomenal performance in resolving our World Trade Center Insurance claim, I would be remiss if I did not make a special effort to recognize your amazing accomplishment.” Jeffrey H. Ginsberg, Chairman Eureka Broadband Corporation RE: Clubhouse Fire “We had a disastrous fire in January that destroyed a large portion of our clubhouse, all of the kitchen and dining facilities. We decided to hire Claims International, Inc. to be our public adjuster and it was one of the best decisions we ever made. You achieved a very favorable settlement for us in a short period of time, keeping us informed every step of the way.” Daniel J. McAnally, General Manager Overbrook Golf Club RE: Hurricane Floyd Property Losses “Your efforts surpassed my expectations. I never imagined the claims process to involve such a high level of precision and tenacity. Your team had a wide array of top professionals that included engineers, builders, accountants, environmentalists, and more. I am convinced that you acted as a true advocate, in order to ensure the best outcome for us. Our claim settled for an amount which I am certain is significantly greater than the amount our insurance company intended to pay.” Thomas McGlinchy, Chief Operating Officer The School District of Philadelphia Board of Education RE: Hurricane Georges Property Damage “We had over one hundred (100) locations damaged by Hurricane Georges, including stadiums, hospitals, recreational parks, traffic and street lighting systems, and others. In a short time you were able to put together our claim and document all of it with engineers, accountants, and adjusters. You were able to work closely with our staff and see that our interests were protected.” Juan José Rodriguez Gilibertys, Director of Finance Municipality of San Juan RE: Warehouse Fire and Pier 6 Collapse, Philadelphia “The fire in the vacant warehouse and the Pier 6 collapse could have been much worse if your team hadn’t helped us build an unshakeable claim. The research your staff did regarding building values, maritime data, and pier reconstruction costs…their ability to interpret our policy to our benefit…the way they home in on key issues…and their willingness to work with our people made us a great team.” Joseph A. Balzano, Executive Director & CEO South Jersey Port Corporation RE: Shopping Center Fire Loss “I want to express my deep appreciation for the excellent work and successful outcome on the completion of my fire insurance settlement…Your firm was able to settle my major fire loss within 2 months; both with my insurance company for the building damage and for the business interruption policy. How pleased I was with the amount and how quickly you obtained the completed results.” Joseph P. Schooley, President Schooley Electric RE: Marshallwood Apartments “I just want to thank you and your team for the terrific job you did for us at Marshallwood. As you know, this was a very upsetting time for us, and you handled the process with such control and confidence, that it made all of us feel better. Your ability to manage a very complicated process allowed us to get back to what we needed to do at the rest of the property. Without your leadership as it related to the claim process, we would have spent wasted time and efforts away from our properties and residents.” Bradley J. Korman, President Korman Communities RE: Business Interruption Claim “I truly feel you maximized my claim value and minimized my time settlement period. Your attention to detail was much appreciated. I was very impressed with your knowledge and interpretation of my policy.” Joseph C. Guarino, President Settlers Inn, Inc. RE: Fire Loss “Job well done!…I am happy that I selected your firm as the group to represent us in connection with the recovery from our devastating May 28, 1998 fire loss. There is no question that what Claims International brought to the table resulted in a speedy settlement (9 weeks) as well as a favorable outcome. The combination of knowledge and confidence in making all this happen proved that you truly know your business!” Gary Gevurtz, President Somnia RE: Hurricane Georges Claim “Let me express my appreciation for both your efforts and the tremendous outcome you were able to achieve on our property and business interruption insurance claims due to Hurricane Georges. Our revenues were affected for the period immediately following the hurricane and we were uncertain as to how to project the business interruption. Your knowledge of our insurance policy combined with your creative analysis of our history and your projections, resulted in a very satisfactory settlement.” Juan Prados Annoni, Chief Financial Officer Cerveceria India, Inc. RE: Fire Insurance Settlement “We were very impressed with your professional manner and the experience and knowledge your firm had in handling catastrophic situations. We were specifically impressed with your firm’s knowledge regarding the building code coverage and how those changes in ordinances affected our claim. Not to mention, when all was said and done, the entire claim was settled in just about six months. Your handling of our claim helped us to cope with this horrible event.” Charles W. Bushar, Managing Partner Continental Business Center